We are currently experiencing significant delivery delays due to the overload on the Australia Post network. This has effected both delivery times and our ability to report on delivery status. We are working with our account managers every day to help resolve this issue and appreciate your patience during these unprecedented times.

Contact us

If you have any questions or queries please we’d love to help. Send us an email to hello@banabae.com or alternatively fill out the form below and we will get to you as soon as possible. 

Our customer service hours are Monday to Thursday 9am - 1pm. We are a very small team but we will do our best to reply to you within 48 hours during business our business days/hours. 

Please note: if no reply received in your inbox, please check spam folder.