Got something to say? We’re always up for a chat!

Send an email to hello@banabae.com for customer care, compliments and complaints. If you wish to make a return you can start the process automatically here on our returns portal.

Our customer service hours are Monday to Friday 9am - 1pm. We are a very small team but we will do our best to reply to you within 48 hours during business our business days/hours. Please note: if you cannot find a reply in your inbox, please check the spam/junk folder first. 

Something more specific?

sales@banabae.com - for wholesale enquiries. Let's bring the sunny, sustainable Banabae wares to your store!

socials@banabae.com - for social media enquiries (brand ambassadors, content ideas and giveaway collaborations)

You can contact the brand founders Alana alana@banabae.com and Jasmine jaz@banabae.com. We are super grateful for every message we receive. It may take us some time to respond to messages sent to these addresses.